Larger pieces of work, such as an onboarding or a migration, run as projects. The Projects page in Vigilbase One shows where each project stands, kept in sync with the project plan your Vigilbase team works from.
Open Projects under Requests in the sidebar, or go to https://one.vigilbase.com/dashboard/projects. Home also shows your projects under Projects, with a View projects link.
What each project shows
Each project card has:
- The project name and a short description.
- A status badge: the project's current stage, as named in your Vigilbase team's project plan.
- A health badge: On track, At risk, Off track, or No health when none is set.
- Progress: the share of the project that is done, as a percentage.
- Start and Target dates, or Not set.
- Last synced: when One last refreshed the project.
- Recent Updates: up to three of the latest status updates from your Vigilbase team, each with its health and time.
Click Refresh to reload the list. Last synced shows when the project itself was last refreshed.
When something looks wrong
- No active projects: no Vigilbase project is linked to your organisation yet. Projects appear here once your Vigilbase team links one.
- Sync stale: One could not refresh the project, and the card says "Project data could not be refreshed. Please contact Vigilbase support if this persists." Contact Support if it does not clear.
- Unable to load projects: click Retry.
To ask for new work, open a change request or contact Support.