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    Open Vigilbase One

    Ask Vigil in Vigilbase One

    Chat with Vigil in Vigilbase One, start a conversation, find earlier conversations and see what happens when chat is unavailable.

    Ask Vigil is the chat with Vigil inside Vigilbase One. Conversations are tied to your organisation: Vigil answers from your organisation's data, and only with the access your role has.

    Open Ask Vigil

    WhereHow
    SidebarClick Ask Vigil under Workspace. It opens one.vigilbase.com/dashboard.
    Top barClick Ask Vigil at the top right of any other page.
    HomeClick Open Vigil in the Ask Vigil for a briefing card.

    You need a role with access to services to chat with Vigil. Every customer role except Billing Only has it. See Members and roles.

    Start a conversation

    1. Open Ask Vigil. The page shows What needs your attention? and a few suggestions: What needs my attention today?, Help me investigate a security issue. and Summarize my connected services.

    2. Ask your question. Type in Ask Vigil anything… and press Enter, or click a suggestion.

    3. Follow the answer. Vigil shows the tools it uses while it works, and lists citations for the facts it looked up.

    4. Ask follow-up questions in the same conversation. Vigil keeps the context of the conversation and of the page you are on.

    To start again, click New chat.

    Find an earlier conversation

    • On large screens, Recent lists your latest conversations beside the chat.
    • On one.vigilbase.com/dashboard, click History to open Your conversations and page through them with Previous and Next.

    A conversation that is closed or archived opens read-only. You can still read its messages and evidence; start a new chat to continue working with Vigil.

    Changes to your services

    Vigil reads your services to answer you; it does not change them from a conversation in One. To change something, raise a change request. Vigil can help you work out what to ask for.

    When Vigil is unavailable

    If chat is turned off for your organisation, Ask Vigil shows Vigil chat is turned off for this workspace. You can keep using the pages in the sidebar, or raise a request with the Vigilbase team from Requests.