The Requests group in the Vigilbase One sidebar is where you ask Vigilbase to do something and follow the work. It has three entries:
| Sidebar entry | Use it to | Page |
|---|---|---|
| Change requests | Ask for a change to a managed service, approve reviewed plans and set how your team approves changes. | https://one.vigilbase.com/change-requests |
| Projects | Follow the progress of projects Vigilbase is running for you. | https://one.vigilbase.com/dashboard/projects |
| Support | Chat, email or call the support team, open tickets and track them. | https://one.vigilbase.com/dashboard/support |
Change requests appears only if you have permission to read services.
Home (https://one.vigilbase.com/dashboard/overview) also shows changes awaiting your approval under Waiting on you, and your projects under Projects, with links to these pages.
Change requestsRequest a change, review its plan, and configure your approval policy.ProjectsProgress, health, dates and updates for your projects.SupportYour support plan, contact options, tickets and calls.
You can also ask Vigil, the Vigilbase assistant, about your services at any time.