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    Open Vigilbase One

    Contracts

    See your service contracts and agreements with Vigilbase in Vigilbase One, including status, renewal dates, usage limits and linked invoices.

    The Contracts page lists your organisation's contracts and agreements with Vigilbase. Open it from Account → Contracts in the sidebar, or go to https://one.vigilbase.com/dashboard/contracts.

    Your Vigilbase team creates and updates contracts. The page is read-only for you.

    Who can see contracts

    You need the View contracts permission. By default, every role in a customer organisation has it. Contract values are shown only to people who can also view billing.

    The contracts list

    Above the table, badges flag contracts that need attention:

    • awaiting signature: open contracts that have not been signed yet.
    • expiring soon: active contracts that end within 90 days.
    • over limit: contracts whose usage is above a contracted limit.

    The table shows each contract's Contract ID, Name, Status, Expiration date, Value and billing frequency, and the number of Services it covers. A contract that renews automatically shows Auto-renews under its expiry date.

    Use Search contracts... to find a contract by name, or the status buttons (for example Active or Expired) to filter the list. All clears the filter.

    StatusMeaning
    DraftBeing prepared by Vigilbase.
    PendingNot yet in force.
    ActiveIn force.
    ExpiredPast its expiry date.
    TerminatedEnded early.

    Open a contract

    Select a contract, or select View Details in its actions menu. The details panel has four tabs:

    • Overview: dates, value, billing frequency and renewal settings.
    • Usage: how your current usage compares with the contract's limits.
    • Line Items: the services and quantities the contract covers.
    • Invoices: invoices Vigilbase has linked to the contract.

    If usage goes above a limit, the contract shows Usage Warning, Usage Critical or Over Limit. Contact your Vigilbase team if you expect to need more.

    Signing a contract

    When Vigilbase needs your signature on a contract or other document, you get an email with a personal signing link. See Sign a document.