Vigil is the Vigilbase assistant. In Vigilbase One you can ask it what needs your attention, have it summarise your connected services or help you look into a problem with one of them. It works with your organisation's data and the permissions of your role, and it never sees another customer's data.
What Vigil can do
- Answer questions about the managed services your organisation has, such as your Cloudflare zones and settings, your managed endpoints or your Apple devices, by looking them up live.
- Investigate a problem with you, using the evidence it finds in those services.
- Help you ask for a change. Vigil does not change your services from a conversation in One. To change something, raise a change request or ask your Vigilbase team.
Vigil uses the tools available to you. If your role cannot see something in One, Vigil cannot show it to you either. It cannot see your billing, contracts or support tickets; use those pages in One, or Support.