Everything in Vigilbase One belongs to an organisation: your company's services, requests, billing and members. You work in one organisation at a time, and what you can see and do depends on your role in it.
Choose an organisation when you sign in
After you sign in, Vigilbase Identity checks which organisations you belong to:
- One organisation. You go straight into One.
- Several organisations. Identity shows Choose your organization, with your role under each name. It pre-selects the organisation you used last. Pick one and click Continue.
- No organisation yet. Identity shows You don’t have access to an organization yet. Ask your administrator for an invitation, or create an organisation.
Switch organisation
Open the organisation picker. Go to one.vigilbase.com/org-selection.
Pick an organisation. Under Your Organizations, click the organisation you want. One switches you to it without asking you to sign in again.
The sidebar shows the name of the organisation you are working in, under the Vigilbase One logo.
Join your company's organisation
With an invitation
An owner or admin sends you an invitation by email.
Open the invitation link. It opens Join your organization in Vigilbase Identity, showing the organisation, your email address and the role you are being given.
Sign in with the email address the invitation was sent to, or create an account with it.
Click Accept invitation, then Continue to open One.
If the invitation has expired or was cancelled, ask the person who invited you to send a new one.
By requesting to join
If your work email domain matches an existing Vigilbase customer, the organisation picker at one.vigilbase.com/org-selection shows Join followed by the company name. Click Request to Join. An owner or admin of that organisation reviews the request. While you wait, the card shows Request Pending with when you submitted it and when it expires; click Cancel Request to withdraw it.
Owners and admins see pending requests under Access Requests on the Organization page. They approve a request with Approve Request or refuse it with Decline Request, optionally adding a reason.
Create an organisation
You can create an organisation from the organisation picker. Click Create Organization, enter an Organization Name and, optionally, a URL Slug (lowercase letters, numbers and hyphens), then click Create Organization.
One may refuse to create an organisation:
| Message | What to do |
|---|---|
| Use your work email | Organisations can only be created with a company email address. Sign in with your work email. |
| Verify your email | Open the verification email, then sign in again. |
| Organization limit reached | You already own the maximum number of organisations. Contact Vigilbase to add another. |
| Your email already has an organization | Your email is already the contact for an existing organisation. Ask its administrator to invite colleagues, or contact Vigilbase. |
Edit your organisation
Open one.vigilbase.com/organization. The Organization Settings page has two tabs:
- General shows the Organization ID, Name (Slug) and Display Name, your team members, pending invitations and access requests.
- Settings holds Enterprise identity, where owners and admins connect single sign-on. See Single sign-on.
To change the display name or logo, click the pencil next to Display Name, update Display Name or Logo URL in Edit Organization, and click Save Changes. Only owners and admins can edit the organisation.
Your own account
Your name, email, password and other sign-in settings belong to your personal Vigilbase account, not to the organisation. Manage them from Settings in the user menu. See Sign in.