# Managed services

> What managed services are in Vigilbase One, where they appear in the sidebar and how to read their status.

Source: https://docs.vigilbase.com/one/services

A managed service is something Vigilbase runs for you on a vendor's platform: web protection on Cloudflare, endpoint management through NinjaOne, or SaaS backups through Afi. Vigilbase One shows each active service on its own page, so you can see what is covered without signing in to each vendor.

Your Vigilbase team sets services up and links them to your organisation. You read their state in One; changes go through [change requests](https://docs.vigilbase.com/one/requests/change-requests).

## Where services appear

When your organisation has at least one active service, the sidebar shows a **Services** group with one entry per service:

| Sidebar entry | Service | Page |
|---|---|---|
| **Vigilbase Shield** or **Cloudflare Enterprise** | Web protection on Cloudflare | https://one.vigilbase.com/services/shield or https://one.vigilbase.com/services/cloudflare |
| **Endpoints** | Endpoint management with NinjaOne | https://one.vigilbase.com/dashboard/services/endpoint |
| **Cloud Backups** | SaaS backups with Afi | https://one.vigilbase.com/dashboard/services/cloud-backups |

Watchdog uptime and security monitoring is not in the **Services** group. It opens from **Monitoring** under **Workspace** in the sidebar. See [Watchdog](https://docs.vigilbase.com/one/services/watchdog).

> [!NOTE]
> You need permission to read services to see the **Services** group. If the group is missing, ask an owner or admin of your organisation, or your Vigilbase team.

## Service status

The sidebar lists only services whose status is active. A service that is not set up yet, or no longer active, does not get a sidebar entry.

**Home** (https://one.vigilbase.com/dashboard/overview) has a **Your services** section that summarises what is covered, for example "2 of 3 services active.":

- **Vigilbase Shield** or **Cloudflare Enterprise** shows how many domains are protected, or **Active**.
- **Web protection** shows **Not active** when your websites are not behind Vigilbase Shield yet.
- **Endpoints** shows how many devices are managed, **Add endpoints** when none are enrolled, or **Unavailable** when the device inventory cannot be reached.
- **Cloud backups** shows **Active** when Afi backups are set up.

If you open a service page for a service you do not have, the page says **Service Not Active** and offers **Add this service**, which starts onboarding.

## Services

:::cards
- [Cloudflare](https://docs.vigilbase.com/one/services/cloudflare) Vigilbase Shield and Cloudflare Enterprise: zones, traffic, posture checkups and reports.
- [NinjaOne endpoints](https://docs.vigilbase.com/one/services/ninjaone) Managed devices, online and offline status, and CSV export.
- [Afi cloud backups](https://docs.vigilbase.com/one/services/afi) Protected users, items and storage for your SaaS backups.
- [Watchdog](https://docs.vigilbase.com/one/services/watchdog) Uptime, latency, SSL and security scans for your domains.
:::