# Ask Vigil in Vigilbase One

> Chat with Vigil in Vigilbase One, start a conversation, find earlier conversations and see what happens when chat is unavailable.

Source: https://docs.vigilbase.com/one/ask-vigil/in-one

Ask Vigil is the chat with Vigil inside Vigilbase One. Conversations are tied to your organisation: Vigil answers from your organisation's data, and only with the access your role has.

## Open Ask Vigil

| Where | How |
| --- | --- |
| Sidebar | Click **Ask Vigil** under Workspace. It opens [one.vigilbase.com/dashboard](https://one.vigilbase.com/dashboard). |
| Top bar | Click **Ask Vigil** at the top right of any other page. |
| Home | Click **Open Vigil** in the **Ask Vigil for a briefing** card. |

You need a role with access to services to chat with Vigil. Every customer role except **Billing Only** has it. See [Members and roles](https://docs.vigilbase.com/one/getting-started/members-and-roles).

## Start a conversation

:::steps
1. **Open Ask Vigil.** The page shows **What needs your attention?** and a few suggestions: **What needs my attention today?**, **Help me investigate a security issue.** and **Summarize my connected services.**
2. **Ask your question.** Type in **Ask Vigil anything…** and press :kbd[Enter], or click a suggestion.
3. **Follow the answer.** Vigil shows the tools it uses while it works, and lists citations for the facts it looked up.
4. **Ask follow-up questions** in the same conversation. Vigil keeps the context of the conversation and of the page you are on.
:::

To start again, click **New chat**.

## Find an earlier conversation

- On large screens, **Recent** lists your latest conversations beside the chat.
- On [one.vigilbase.com/dashboard](https://one.vigilbase.com/dashboard), click **History** to open **Your conversations** and page through them with **Previous** and **Next**.

A conversation that is closed or archived opens read-only. You can still read its messages and evidence; start a new chat to continue working with Vigil.

## Changes to your services

Vigil reads your services to answer you; it does not change them from a conversation in One. To change something, raise a [change request](https://docs.vigilbase.com/one/requests/change-requests). Vigil can help you work out what to ask for.

## When Vigil is unavailable

If chat is turned off for your organisation, Ask Vigil shows **Vigil chat is turned off for this workspace.** You can keep using the pages in the sidebar, or raise a request with the Vigilbase team from [Requests](https://docs.vigilbase.com/one/requests).